With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! Dont worry this is pretty standard for most home Wi-Fi routers these days. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. Sena MOMENTUM INC PRO, FAQ, Troubleshooting & Support | Sena MOMENTUM INC PRO FAQ Downloads Firmware History Documents Videos Related Products Frequently Asked Questions Getting Started Bluetooth Pairing Using Mobile Phone and Music Camera FM Radio Still Have Questions? If youre experiencing problems, call us and well help diagnose the issue. a. Momentum Axel WiFi Stick Up Security Cloud Cam | Baby Monitoring, Wireless Surveillance, Infrared Night Vision, 2-Way Audio, Live Stream for Home, Cars, Pets, Garage and Nanny Monitoring | 720P, Black Brand: Momentum 468 ratings $1895 In Stock. At the login screen you will see a Forgot password option. Your subscription will be charged to the credit card you enter and renewed automatically. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. 2. (iOS 9.0+/ Android 6.0+). The Knok has an IP55 water resistant rating. Step 1 Confirm your camera matches the picture shown. 4. Your account will already be enrolled after pairing your camera. All you have to do is download the free app from the App Store if you have an iOS device or from the Google Play Store if you have an Android device. 2. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. Tap on the microphone icon once. This function is controlled only from the live view camera screen. You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. From the app, open the side menu bar and select the Settings option. 2) Turn off motion/sound sensitivity from the cameras settings. Pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. Support for desktop devices is not currently offered. For example, you can set rules and mobile alerts for your devices, view live and recorded video feed, use the 2-way audio to talk to people or pets, take photos, tell your camera when to record videos, manage your Momentum account, and pair devices. We recommend the Aria to be placed any wall mount location where there is an existing floodlight, and at least 6 feet above the ground. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. A. There are a few ways you can stop receiving notifications for your camera. There could be several reasons. However, you may use one if you want for additional backup storage. Note: all videos and photos will remain on the same storage duration based on the active plan at the time the media was captured. In Auto Mode: While in this mode, if the room temperature exceeds the heat or cool temperature range, the thermostat will correspondingly turn on the Heater or AC to bring the room temperature back within your Auto temperature range. Set up in a strong-signal area, then move it to a weaker signal area. Make sure to insert it in the correct orientation so the card slides in completely. It should make a clicking noise once securely placed. You will receive an email notification on every step of the process. Tap + on the screen to set the value to 1 From the live view screen, tap the settings icon at the top right corner. 2. There should be a solid WiFi signal icon on the main device screen. Hope this helps! Select Arias camera tile to enter the live view screen. You may customize your dashboard to your preference. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. We have provided the links below for your convenience. Make sure youre downloading the correct app. 2. Make sure to select the correct System type that matches your heating/cooling system. 3. a. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. Momentum Camera app notifications are not working properly. Here are the requirements: While the Wi-Fi is being connected, the camera will show a blinked blue light. If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours. The MAC If youre setting up a new thermostat location in your house, it is recommended to be installed about 5ft (1.5m) above the floor. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. The Momentum cloud service allows you to record an unlimited number of recordings during the set time frame that you have purchased. 1. There are two different detection types: Camera detection and PIR detection. Access your home anytime, anywhere with the Momentum camera. Download the Momentum" app and create a new user account. To adjust the heat temperature range, tap the red set of numbers to select it and use the arrows to change the value. Before pairing your Meri thermostat, please make sure the device is powered on and connected to your WiFi network. Tap the button again to stop recording. There could be several reasons. Go to the Arias live video screen, tap the Settings icon at the top right corner, then go to the Arias LIGHT settings screen. Here is the basic sequence of steps to follow. Send us a message well be in touch in no time. Subsequently the device will be automatically removed from the previous user account. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. Must have a wired connection to supply power to the Knok. Use your router admin to forward port 8001 and you should be good to go. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. We are here to help! Sure you can! Are you having problems pairing your camera? Use the + or - key to raise or lower the temperature as desired. First make sure the light is turned on before adjusting the brightness. 16GB = 18 hours The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. Why is my Momentum camera not connecting to Wi-Fi? Go to device Setting, select Parameters, and select your System Type. Note the recordings will only last as long as your subscription allows for. a. Update: The newer versions of the Momentum cameras work significantly better. A mobile device running on an Android 6.0+ or iOS 9.0+ platform. This is necessary because the wiring must be available for the direct connections. Select Knoks camera tile to enter the live view screen. There could be a few reasons. Execute Phone Selective Pairing in the Bluetooth System Configuration Menu. We have devoted an entire page to this topic! When prompted in the app, go to your mobile device's Wi-Fi settings. Camera Detection will trigger an alert and recording when motion is detected from the camera lens. This has a much wider range of detection at 270. In order to function, the device must be directly connected to a power source. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. If you save your recordings with a Momentum Capture subscription, then you will still retain those recordings on your Momentum account. This will work great during daylight hours. This will take you directly to the live view screen. b. Check the voltage being supplied to your chime box and doorbell. Is the Niro device making a clicking noise when you trigger the garage door from the app? This function is controlled only from the live view camera screen. Reset your camera by holding the cameras reset button down for at least 7 seconds, until the red solid light appears on the cameras LED indicator light. 3. From the dashboard screen, select the pencil icon at the top right corner. Yes, just like a standard video doorbell. These double motion verifications help create more reliable alerts. Then select the free Lite plan and proceed to Submit to save changes. Tap the button again to stop recording. If you think you are missing a part, please contact our Customer Service Team: Of Course! The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. You will need a 2.4GHz or 5GHz router (802.11bg/n) on your home or office system for Wi-Fi connectivity. However please note that most 128GB microSD cards are not in FAT32 format, so theyll likely need to be formatted from the app so the camera can record onto the card. However if you do not have access to the old account, you can also just directly pair the thermostat to your new account. - Open the rubber cap from the side labeled OPEN. Each Plus, Premium, and Pro subscription plan comes with a one month free trial period. The microSD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. Select the Activity tile and select the Videos or Photos tab. Smart phone or tablet running Android 6.0+ or iOS 9.0+. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. Selecting this button will have the camera start recording. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. Tap on the microphone icon on the left side of the bottom tool bar. iv. 1. 1. From the Momentum app, select the menu button at the top left corner in the dashboard screen. iii. Download the Momentum Smart Thermostat App. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. It is a 12 digits Alphanumeric ID. 1. Download the App for your specific Momentum product, create a new user account, sync, and youre set to go. Select the Arias Light option, then select the days and timeframe when you want the lights to stay on. You should hear a sound play that the camera is ready to connect. a. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform. You will need a 2.4GHz router (802.11b/g/n) on your home system for WiFi connectivity. ii. 1. You may also get an alert in the Momentum app that your micro-SD card is about to be full. In order to function, the Axel, Cori, and Robbi need to be directly connected to a power source. 3. Select your device (if necessary) and you will see a page that displays the currently set ranges. The Knok will alert you on movement that would resemble a human, animal, or vehicle up to 16ft and in a 120 angle in front of the camera. Simply follow the steps below. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. Raising the camera to a higher angle will help increase the detection range. Tap Unbind Device at the bottom and tap Confirm to remove the thermostat from your account. Only one trial period is eligible per Momentum account. You may even use a combination of the tape and metal plate if you dont want to drill any holes. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. Robbi 1080P HD Smart Home Security Camera. A few things to check: (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Once in the live view screen, tap on the microphone icon once on the bottom left corner. If you find that it is solely battery powered, then its likely the Knok is not compatible with your system. You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. Upgraded Momentum Capture plans will begin immediately after subscribing. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Subscriptions plans are offered as either a monthly or yearly billing option. It is important for your own safety since you will be dealing with live electrical wires. If the chime kit wires are not fastened securely, its possible the doorbell is not being supplied with enough power to run all its operations. Selecting this button will have the camera start recording in roughly 20 second clips. Youll need it to claim the device under our free one-year warranty. Like a human brain, the more you use the App, the more youll discover it can do! 2. Scan the QR code found on the device screen by selecting Setting > Parameters. Check that your thermostat has successfully connected to your WiFi network. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! 1. From the Momentum app, select the Garage Door Controller camera tile that includes the camera screenshot. ii. Simply search for Momentum on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). Of course! If its not, then youll need to reformat the microSD card using a computer. You may then attempt to re-pair the device on a different Wi-Fi network. Motion alerts and recordings will only work in the active zones. - Ensure that the microSD card is not defective by testing it in another device such as your computer. Simply follow the steps below. Sign in with your new account and pair the thermostat and you are all set. Tap anywhere on the screen to bring up the top and bottom bars. Need a specialist? If you save your recordings with Momentum Capture subscription, then you will still retain those recordings on your Momentum account. Go to the Menu. Yes, with the exception of the older generation camera model MOCAM-01/02/03 since it runs on a different Momentum app. The feed may take a few seconds to load and may take longer depending on the network speed. B. Tap anywhere on the screen to bring up the top and bottom bars. A motion alert will trigger when both the camera and PIR sensor detect motion. SAVE THE RECEIPT! Niro Wi-Fi Garage Door Controller with Built-in Camera. 1. Once the time expires, the recordings will be automatically deleted and inaccessible. You can check your transformer if its labeled with this voltage rating or use a voltage tester. If youre experiencing problems, call us and well help diagnose the issue. Your camera will then take a snapshot for you. You can reach out to our Customer Service Team by email athelp@momentumcam.com. - There is a metal bracket that locks the micro-SD card in place. 3. If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Dont worry this is pretty standard for most home Wi-Fi routers these days. b. Wireless internet connection, and 2. 1. If youre still unsure about which terminals to be connecting the wires to, feel free to browse through our picture guide for your garage opener model. You must download the Momentum Smart Thermostat app from Google Play or the Apple app store. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. The Momentum app is capable of working with your Nest Thermostat device. Hope to be useful, Have a nice day! 3. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. Selecting this button will have the camera start recording. It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. Make sure your transformer is supplying 16-24V power. At the top right corner of the screen, tap the delete button to delete the recording. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. 1. There is no battery included in the device. The burglar would not be able to use the device to access your account. 2. Tap the check mark to save the setting. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. b. Your micro-SD card must be 128GB or under. We recommend to set up the device hanging under your garage door opener. PIR Detection will trigger the lights to come on when motion is detected from the PIR sensor. d. Near concealed pipes Swipe left or right to access the additional camera tiles. If all else fails, try re-pairing your thermostat. Will not work with electric baseboard heat (120-240V) or millivolt system. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. Night vision mode is automatically activated when the camera senses a low light environment. Don't worry, we've got you covered: Please forward the email you received with the verification link to help@momentumcam.com and we'll have your email account verified. Dont worry this is pretty standard for most home WiFi routers these days. You must wait for the entire 20 second clip to record or else it will not save. 6. Click here to learn more about the Momentum Aria. Tap on that and enter your email associated with the account. Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. If youre unable to restart your device from the app, your device may not be connected to the internet. Connect the provided wires into the terminals. Product Details - Axel HD Smart Home Security Camera The Momentum Axel has an HD 720P resolution camera and infrared LEDs to see during the day and at night, and can be set up to cover any angle of your home. i. In the middle of the screen, press the blue garage door button and watch the action happen from the same screen. Your videos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). Check that you have a strong Wi-Fi signal around the doorbell. b. 3. Send us a message. d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. Equipped with an HD 720P resolution camera and enjoy it on your iPhone, iPad, and touch. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the Activity option for your device, and then select Videos., If you have a micro SD card recording, go to your Dashboard, select the Activity option for your device, and then select SD Card.. B. - Check to see if the card was properly inserted into the camera slot. Next, remove the screws leading the micro-SD card slot and reset button. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Click here to learn more about the Momentum Aria. The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. Hold the reset button for 10 seconds. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. It also has a pan and tilt feature so you can keep a full view of your garage and . Take everything out of the box and make sure you have all of the parts. If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. If it is not enabled, please enable it. You may also manage your subscriptions from the app by going to the Menu > Subscriptions page. DO NOT disconnect the wires. Youll see the lights turn on and a voice message saying the Aria is ready to connect. 1. For example, Auto (74-76F), Eco (70-80F), Away (65-85F). Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. Tap the middle left record icon at the bottom of the screen. 2. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card Yes, just like a standard floodlight. Make sure connections and screws on the back of the doorbell are securely fastened. SAVE THE RECEIPT! You do not need a memory card if all you plan to do is live stream with your device. Then, click the three dots on the right side of the page to change plans. If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. Once the time expires, the recordings will be automatically deleted and inaccessible. 4. News & Deals | Sign Up Terms of Use Privacy Policy App Privacy Policy Warranty Shipping Facebook Twitter Instagram YouTube Help FAQ For more detailed instructions select the appropriate help section for your product in this Help Page. Near drafty areas or dead spots behind doors or corners If you think you are missing a part, please contact our Customer Service Team: Yes, you may also do that as well while viewing the selected recording. More Lifestyle Apps You have two options: insert your own micro-SD card or subscribe to a Momentum Capture storage plan through the Momentum app. Tap the check mark to save. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Follow the prompts in the app to create your new Momentum account. You may then speak into your mobile device, and the sound will be transmitted to the garage door controllers speakers. This is most likely related to a pairing issue: SAVE THE RECEIPT! We recommend the device be attached to the bottom of your garage door opener using the provided adhesive tape or the tape + metal plate combo if you choose. You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. Go to the menu and select the Activity option. With your hands-free device in Bluetooth- Pairing mode, select Momentum in the list of devices detected. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. From your live view screen, tap anywhere to bring up the top and bottom tool bars. Products in one simple app pairing in the Bluetooth System Configuration Menu monthly fee ( required! The Lite plan saves recorded videos and photos for 24 hours. From the menu, select the Rules option. You can choose to downgrade or cancel your subscription at any time. Make sure to follow the labels for the LOCK and OPEN positions. Rules must be set for the days and times you would like to record motion triggered events. 4. Try to restart the App by force closing it and opening it back again. Press the Add tile and select your device from the list. Here are some options for resolution of the problem: 1. However, the burglar will not be able to access any of your account data. Phone: 1-888-818-0436 (Monday Friday 8am-5pm PST, and Sat Sun 6am-3pm). If no, it could be due to a weak network signal or the device itself is defective. i. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. Go to the cameras settings page. Night vision mode is automatically activated when the camera senses a low light environment. Take everything out of the box and make sure you have all of the parts. Choosing this option will wipe the current WiFi connection and Knok settings. Yes, it has IR (Infrared) Night Vision. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. You can also rename your dashboard as you wish. Select Garage Door Controller camera tile to enter the live view screen. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Your micro-SD card must be 64GB or under. From here, you may adjust the top view and camera view motion zones. Once the cap is removed, hold down the reset button for 10 seconds. Remember to save the rule once finished. Just swipe left or right to access the additional camera tiles. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. More information on how to do this here. i. Yes you will! b. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. The Niro Wi-Fi Garage Door Controller with Built-in Camera is not made of materials that will withstand harsh weather or extended exposure to rain water. There is no battery included in the device. First connect the USB cable to the camera device and power source. 2. The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. 3. Try resetting the doorbell. Monitor your Home, Office, Pets and more from anywhere, day or night.. Forum You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. Momentum Axel HD Smart Home Security Camera. We recommend the Knok to be placed any wall mount location where there is an existing video doorbell, or if its a new setup location then 4 ft above the ground is the recommended height. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. You will see an option where you can adjust how long the light will stay on for. Note the recordings will be saved until the micro-SD card is full. Youll see a Light icon below the live video. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. Log into your account and select the three dots next to your subscription to Change Plan. ii. 2) Delete any rules associated with the camera. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. 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Remove the screws leading the micro-SD card, then you will receive an notification! You wish last as long as their capacity does not exceed 128 GB of steps follow., you can choose to downgrade or cancel your subscription at any time you do need! Disconnected from the internet menu monthly fee ( required 65-85F ) adjust the right! Recordings with a Momentum Capture subscription, then you will receive an email notification on every of! App download instructions LOCK and OPEN positions and opening it back again below for your own safety since will... Scanned successfully, you will have to try reconnecting to the live video screen you will see an where.
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